Warranties & Returns
For all returns and refunds on faulty products, damaged goods, and other warranty matters, please contact us directly on 1300 303 498 or email info@revolutionpower.com.au.
Conditions of Return or Refund
Subject to Australian Consumer Law, we will not accept the return of any product that has:
- Been used or installed
- Had installation attempted
- Been damaged through misuse, incorrect installation, or use outside published specifications
- Had the warranty seal broken without authorisation
Warranty Claims
To lodge a warranty claim:
- Contact us on 1300 303 498 or info@revolutionpower.com.au
- Provide your proof of purchase and a description of the fault
- We will assess and advise on the appropriate resolution — repair, replacement, or refund
Warranty periods:
- Revolution Power LiFePO4 batteries — 5-year Australian warranty
- Victron Energy products — covered by Victron's Australian warranty program
Australian Consumer Law
Our warranty policy operates alongside and does not limit your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.